Welcome to timberlux.shop. We are an online retail platform specializing in small-scale home furnishings for the U.S. market, primarily offering floor lamps and related home lighting products. To ensure you have a clear understanding of our shipping and delivery process, we have outlined the following shipping terms.

I. Clearance Operations Notice
Due to intensifying market competition and sustained operating losses, timberlux.shop has currently entered a clearance phase involving sales below cost; all merchandise is being sold as part of an inventory liquidation effort. During this period, we will continue to maintain normal shipping and logistics services to ensure a satisfactory shopping experience for our customers.

II. Shipping and Order Processing Times
Order Processing Time: Same-Day Processing
All successfully placed orders will be processed and prepared for packaging on the same day.
Shipping Origin: Local U.S. Warehouses
All items are shipped from warehouses located within the United States to ensure faster delivery efficiency.

III. Shipping Duration
Standard Shipping Time: Approximately 2 Days (Subject to slight regional variations)
Once shipped, orders typically arrive within 2 days, allowing for rapid delivery to most regions.
Delivery times may be slightly delayed during holidays, adverse weather conditions, or peak logistics periods; however, we will make every effort to ensure timely delivery.

IV. Returns and Refunds
Return Request Period: Within 30 Days of Receipt
Eligible items may be returned within 30 days from the date of delivery.
Refund Processing Time: Completed Within 3 Days
Once a return request has been approved, the refund will be processed and credited back to the original payment method within 3 days.

V. Logistics Information and Liability
We partner with reliable logistics providers to ensure that your items are delivered safely and on time. Should any delays or issues arise during transit, please contact our customer service team immediately; we will assist you in tracking the shipment and resolving the issue.

VI. Contact Us
If you have any questions regarding shipping or your order, please feel free to contact us via the customer service channels available on our website.

Thank you for choosing timberlux.shop. We hope our floor lamps bring warmth and comfort to your living space.