Welcome to timberlux.shop. We are an online retail platform specializing in small-scale furniture for the U.S. market, primarily offering floor lamps and related home lighting products. We place the utmost importance on user privacy and the protection of personal information, and we are committed to providing you with a secure and transparent shopping environment.

This Privacy Policy outlines how we may collect, use, and protect your information when you visit our website, place an order, or communicate with our customer service team.

I. Information We Collect
When you use the services provided on this website, we may collect the following types of information:
Basic identity information (e.g., name)
Contact details (e.g., email address, phone number)
Shipping and delivery addresses
Order-related information (e.g., products purchased, payment status, logistics details)
Basic browsing data generated during website usage (used to optimize user experience)
This information is used solely for order processing, logistics and delivery, after-sales service, and necessary customer communications; it will not be used for any unauthorized purposes.

II. How We Use Information
The information we collect is primarily used for the following purposes:
Processing and fulfilling your orders
Arranging product delivery and logistics tracking
Providing customer support and after-sales service
Optimizing website operations and user experience
Conducting transaction security verification when necessary
We will not sell, rent, or unlawfully share your personal information with third parties without your explicit consent.

III. Information Protection Measures
We implement reasonable technical and administrative measures to safeguard the security of your personal information—including data encryption, access controls, and internal permission management—to prevent information loss, leakage, or unauthorized access. However, please understand that no method of internet transmission can guarantee absolute security.

IV. Note on Clearance Operations
Due to intensifying market competition and sustained operating losses, timberlux.shop has decided to enter a loss-making clearance phase to liquidate inventory and conduct sales at below-cost prices. During this special operational phase, we remain committed to upholding our principles of user privacy protection and will not lower our data security standards as a result of these clearance adjustments.

V. Third-Party Services
During the order fulfillment process, we may share necessary information with logistics companies or payment service providers to ensure the successful completion of your order. These third parties are permitted to use such data only within the scope required for fulfillment and may not use it for any other purposes.

VI. User Rights
You have the right to access, correct, or request the deletion of your personal information (to the extent permitted by law). If you have any such requests, please contact us through our customer service channels.

VII. Policy Updates
We may periodically update this Privacy Policy in response to operational or legal requirements. Any updates will be posted on this page; your continued use of this website constitutes your agreement to the updated terms.

Thank you for your trust and support of timberlux.shop. We will continue to strive to provide you with a safe and reliable shopping experience.